A space to set down what you carry.

The session takes place over a WhatsApp call, audio only. You settle into a quiet, private spot and talk freely for the time you booked. I’m here to listen, without judging or rushing you.

There’s nothing to prepare. You can take your time finding your words, stay silent for a moment, cry if the tears come. All of it is welcome, at your own pace. It’s my role to hold the space, not yours to fill it.

No. Sessions are WhatsApp audio calls only. You don’t need to show your face: you can talk calmly, wherever you are, in complete discretion.

Yes. Our conversations are handled with discretion and respect. The only limit: in case of immediate danger to your life or someone else’s, I will direct you straight to the emergency services (144 in Switzerland, 112 in Europe, or your country’s emergency number) and may need to alert them myself. Je t’écoute is not an emergency service and cannot intervene on your behalf.

No. In the booking form, a first name is enough, even a made-up one if you prefer. You’ll also need an email address to receive the confirmation, and payment is made online. Your phone number is used only for the call and is kept strictly confidential.

No. Je t’écoute is a space for caring listening, not a medical, psychological or psychotherapeutic service. No diagnosis, treatment or medical advice is given. It does not replace a doctor, a psychologist or a psychotherapist.

For anyone who needs to talk: people living far from their families, students, single mothers, men with no one to confide in, people who keep everything to themselves. You don’t have to be doing very badly to come and talk.

Precisely because I’m not part of your life. No shared history, no one’s feelings to protect, no fear of it getting back to the people close to you. You can say anything, and it stays here.

A session is booked at least 24 hours ahead, so everything can be arranged calmly.

A session is booked at least 24 hours ahead. If you need to be heard right now, in Switzerland, 143 (La Main Tendue) listens free of charge, around the clock; elsewhere in the world, findahelpline.com lists the helplines in your country. This is something different: an unhurried moment, set aside just for you, at a time you choose, with the same listener every time.

Payment is made online when you book, by card. The session is confirmed once payment is received.

Yes, free of charge up to 24 hours before the session: you’re then fully refunded, or you pick a new slot. Less than 24 hours before, or in case of a no-show, the session isn’t refunded, but it can be rescheduled once, within 30 days.